New FCC Plan Will Allow Carriers To Block Robocalls And Spam Texts
The number of unwanted, automated calls I get is obscene. Maybe you can relate. But we may not have to deal with those annoying telemarketing systems much longer, as the FCC has adopted a new rule that gives telephone companies more power to prevent robocalls and spam texts from reaching consumers on landlines and mobile phones.
In 2014 alone, the FCC received more than 215,000 complaints from consumers about robocalls, which continue to happen without regard to the Do Not Call List.
The new rule allows your phone carrier to block robocalls and automated texts if requested by consumers. It also clarifies a consumer protection law passed in 1991 that bans telemarketers from making cold calls—now lumping text messages into the same category.
This update to the FCC’s policies will make it easier than ever for consumers to opt out of automated marketing campaigns.
It’s also worth noting that the new rule excludes robocalls from physicians, pharmacies, and banks that call customers about appointments, medication refills, or fraudulent account activity.